The one thing we all have in common is that we are all unique. Which means that we don't have a set way of dealing with you. What would be the point? We know that you're an individual, not a number.
When you come in to see us, the very first thing you can expect is a warm welcome, swiftly followed by a cuppa and even a choccy digestive or two if you're lucky.
We'll sit down and have a good chat. About the weather, your holidays, your auntie's new cat - whatever's on your mind. We'll also talk about your experiences of work - what's holding you back, and in a ideal world, where you'd like to be.
We'll then start to put together a plan of action that involves us working closely with you to help you reach your goals. We'll be there for you all the way, cheering you on as you progress. We do love it when a plan comes together.
Did you know? If you find work and earn less than £15,000 a year, you'll receive an extra £40 a week paid by Job Centre Plus, on top of your wages for a whole year.